Do
you provide backup processing?
What is Virtual Hosting?
Virtual Hosting is where multiple web sites (www.anyname.com)
are served off the same physical server. This saves each customer
from purchasing their own expensive server, performing the setup
and providing the appropriate environment. This is the most
common method of hosting sites of small to medium size with
light to moderate traffic.
Do you have Front-Page extensions?
Yes, we do offer Front Page extensions and is an option when
you open your account. If you want to remove and/or add Front
Page extensions to your account after you have already opened
the account, just open a Support ticket on our
Help Desk to request the change.
What is Bandwidth?
Bandwidth is the amount of data moved between your site and
the browsers of the customer's accessing your site. It is typically
measured in Gigabits.
I want to change my account plan. How do I upgrade / downgrade
my account?
To upgrade or downgrade your account, go to our customer support
page and complete a customer support request. Just specify what
plan you want to change from or other services you'd like changed
and submit your request.
What domain names do you support?
We support all domains, including foreign domains.
Can we add services as we grow and need them?
You may grow at whatever pace you like. All options can be added
or removed at any time.
What is SSH?
SSH is similar to telnet, but it's more secure. It uses high
level encryption and compression to make sure nobody can takeover
or eavesdrop on your telnet session.
Do you provide backup processing?
We backup the data on our servers each night. Although we do
this free as part of the service, we do not guarantee data recovery,
so we strongly recommend that you keep a remote backup of your
files and data.
