Privacy Policy

Because protecting your privacy is very important to BHG-HOST, we operate our website under the following guidelines to safeguard your personally identifiable information:

BHG-HOST’s policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, BHG-HOST’s policies and procedures are subject to change.

• What Personal Information does BHG-HOST collect?
• Data Security
• How is customer information used?
• Modification of customer information
• Will BHG-HOST ever send me direct mailings?
• How do I protect my Personal Information in public forums?
• What about privacy on sites that BHG-HOST links to?
• Disclosure of customer information and communications

What Personal Information does BHG-HOST collect?

In the course of serving its customers, BHG-HOST acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to BHG-HOST by its customers in order to establish service. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by BHG-HOST in the normal course of providing service. BHG-HOST also uses cookies, which are small pieces of information that a web site can store in a designated file on a user's computer for various reasons. In addition, BHG-HOST may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security

BHG-HOST will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of BHG-HOST, its partners, its employees and other customers of BHG-HOST’s services. To protect the loss, misuse, and alteration of information that is collected from customers, BHG-HOST has appropriate physical, electronic, and managerial procedures in place.

How is customer information used?

BHG-HOST may share customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. BHG-HOST may also use customer information to provide its customers with system information or information about new or upgraded products.

Modification of customer information.

Customers may modify their personal information by logging a Help Desk ticket to make the request.

Domain name customers, who have registered a domain name with BHG-HOST and wish to change the Technical Contact from BHG-HOST to another company or change any other registration information, should be able to do so by logging into their OpenSRS account at http://manage.opensrs.org. BHG-HOST provides all customers with full access to their domain account by sending them their own username and password. It is important to note that customer domain name registration information is made publicly available in the registry of domain names.  In the event you lose your OpenSRS password, you can log a Help Desk ticket and we will re-send the password to the email address on the domain registration record.

Will BHG-HOST ever send me direct mailings?

From time to time, BHG-HOST may send its customers information about various products and services that may be of interest. We will not send you information of this type without specifically allowing you to "opt out" of such mailings. You can opt out by sending an e-mail to billing@bhg-host.com.

In addition, if you are a BHG-HOST reseller, BHG-HOST and/or its partners and advertisers may from time to time send you newsletters, promotional material, and other mailings. You can opt out by sending an e-mail to billing@bhg-host.com.

How do I protect my Personal Information in public forums?

BHG-HOST may offer interactive forums, such as message boards and chat. BHG-HOST users should be aware that when they voluntarily disclose Personal Information to other users or to third parties on the BHG-HOST system, through e-mail, or outside of the BHG-HOST system, that information can be collected and used by others and may result in unsolicited messages from other members or third parties. While BHG-HOST strives to protect your Personal Information, BHG-HOST cannot guarantee the security of any information that you transmit to BHG-HOST, and you are solely responsible for maintaining the secrecy of any passwords or other account information.

What about privacy on sites that BHG-HOST links to?

BHG-HOST may provide links to its partners and other Internet sites. These sites have separate data and privacy practices independent of BHG-HOST, and BHG-HOST disclaims any responsibility or liability for their policies or actions.

Disclosure of customer information and communications

BHG-HOST will not otherwise disclose its customers' personal and account information unless BHG-HOST has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of BHG-HOST, BHG-HOST’s customers, or others, or where BHG-HOST has a good faith belief that the law requires such disclosure.

BHG-HOST also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that BHG-HOST stores or transmits for its customers. The circumstances under which BHG-HOST will disclose such electronic customer communications are when:

1. it is necessary in order to provide service to the customer;
2. it is necessary to protect the legitimate interests of BHG-HOST and its customers;
3. it is required to cooperate with interception orders, warrants, or other legal process that BHG-HOST determines in its sole discretion to be valid and enforceable; and
4. it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by BHG-HOST and appear to pertain to the commission of a crime.

BHG-HOST disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. BHG-HOST will, however, review, delete or block access to communications that may harm BHG-HOST, its customers or third parties. The grounds on which BHG-HOST may take such action include, but are not limited to, actual or potential violations of BHG-HOST’s Acceptable Use Policy.