Billing, Payments & Cancellation

• Invoice Schedule
• Pro-Rates
• Virtual Accounts
• Types of payments we accept
• e-gold
• Wire Transfer
• Digital Gold Currencies
• Cancellation
• Termination/Suspension
• Support
• Payment Processing and Customer Change Requests

Invoice Schedule

We invoice each month effective the first of each month for all of our accounts, with the exception of special agreements through our acquisition contracts.

Account Billing

Virtual Accounts

On Virtual Accounts, the first billing will be on the date the account is activated. If you use our online signup form and pay via e-gold, your account will be activated within 15 minutes. You will receive an invoice for your first billing within a few hours and no later than 24 hours.

Types of Payments we accept:

e-gold

Our preferred method of payment.

To get started using e-gold you must first establish an account, which is free of cost and free of obligations. Click on the image below to get there.

Then you need a balance; both having a nonzero balance, and receiving payments, are charged with a small fee, which is a maximum-bound percentage of the funds transferred. The whole deal is very suitable for micro-payments. And of course e-gold also lends itself well for normal-size payments like you do on this site.

To find out more about e-gold please visit their site.

So, you want some e-gold to get started?

Accept payments in e-gold from now on!
Click to open an account --- without obligations

Digital Gold Currencies

If you prefer to pay in any of the other Digital Gold Currencies such as Gold Money, e-bullion please send an email to billing@bhg-host.com with your request and we will forward account details if possible so you can complete your transaction.

Wire Transfer

The bank information for wiring funds in USD:

The bank information for wiring funds in EUR:

Beware of typo's or your funds may end up elsewhere! While doing this, also send an email to wire@bhg-host.com and provide the following information: the name of your bank, your bank account number and the name on the account.

Cancellations

Notification to cancel your account needs to be made by the end of the preceeding month. Please process your cancellation request through our Help Desk, selecting Billing Issues as the category. Provide your userid and password so we can validate cancellation was requested by an authorized individual. Please be sure to remove any data you want to retain, since once we cancel the account the data is lost.

Suspension/Termination

On Virtual accounts there is a 30 day money back guarantee if you choose to terminate your account within 30 days of signing up, you will receive a full refund. You need to notify us through the Help Desk within 30 days after your initial signup to receive a full refund. We will terminate the account immediately upon notification, so make sure to remove/copy your data if needed.

We will send invoices out between the 1st and 7th of each month via e-mail.  If payment is not received within 15 days after the invoice date, your account will be suspended and a followup reminder will be sent out. You will then have an additional 5 days to make payment. If we have not received payment within those 5 days and you have not contacted us to make other arrangements, your account will be terminated. Once your account is terminated, all data is lost and a new account would need to be established.

Support

If you have questions regarding billing, you can log your questions into our Help Desk or e-mail billing@bhg-host.com. Our ‘official’ administrative hours are 8:00 a.m. to 5 p.m. Monday through Friday Pacific Time.

Payment Processing and Customer Change Requests

Credit card and e-check payments processing is set up as automatic processing each month unless specifically instructed otherwise. The following are links for payment processing and customr change requests.

• Customer Information Change Request Form 

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